THE ATTORNEY GENERAL OF TEXAS
Ken Paxton

Information for Consumers Holding RadioShack Gift Cards

The purpose of this page is to provide information for consumers affected by the settlement reached in the RadioShack bankruptcy case: In re RS Legacy Corporation, Chapter 11, United States Bankruptcy Court for the District of Delaware. A federal bankruptcy judge authorized this settlement and established the RSH Liquidating Trust (the Trust) and authorized it to review and approve all filed claim in accordance with the Gift Card Settlement Order.

Summary

If you are a consumer who has an unused RadioShack Gift Card that has a balance - you could be entitled to money if you file your claim before the deadline of December 2, 2016. The Trust has established a special website where you can obtain a claim form and obtain details.

To file your claim, you will need to fill out the claim form and send it in (by mail or electronically) and include a copy of your gift card or a copy of the card.

You do not need to know the balance on your card in order to file a claim. The Court established Trust will review your claim.

Filing a Claim

There are two ways for you to file your claim: by mail and electronically.

To File Your Claim Electronically, go to: oldradioshackgiftcards.com

To File Your Claim by Mailing, just click here to print the Proof of Claim form that you can fill out and mail. Once you have filled out and signed the form, mail the original and a copy of your gift card to:

RS Legacy Corporation fka RadioShack Corporation
Claims Processing Center
c/o Prime Clerk LLC
PO Box 225392
New York, NY 10150

Details – including a description of which consumer claims will be treated as a priority and receive one hundred percent of the balance on their card and which consumers will at most receive only a small percentage (if any) of their balance are found at the “Frequently Asked Questions” page at oldradioshackgiftcards.com and is included here for your convenience.

IF YOUR GIFT CARD WAS PURCHASED FROM A RADIOSHACK STORE, at RadioShack’s website or from one of its authorized sellers (Safeway, Incomm or PointMobl)-it will be treated as a priority in this case which means that if you file this claim form before the deadline of December 2, 2016, you will be paid one hundred percent of the balance shown on your card.

IF YOUR GIFT CARD WAS NOT PURCHASED and instead was obtained in any other way (for example, in exchange for a merchandise return, to resolve a customer service dispute or as a service contract/warranty refund)-your card will NOT be treated as priority.

Deadline

The deadline for filing your claim is December 2, 2016.

Contact Information for the Trust

In the event that the FAQ does not answer your questions, contact the Trust -

By sending an email to:

rsgiftcardinfo@primeclerk.com

By sending a letter to:

RS Legacy Corporation fka RadioShack Corporation
Claims Processing Center
c/o Prime Clerk LLC
PO Box 225392
New York, NY 10150

Also- Between December 2, 2015 and January 4, 2016, you may call the following toll free number: 844 794 3477.