Welcome to the OAG Emergency Notification System (ENS)

The Office of the Attorney General has instituted an agency-wide immediate notification system called OAG ENS to automatically reach employees in the event of an emergency or disaster that impacts business operations. The serious occurrence could affect all employees statewide or be isolated to a single office or region.

To sign up for OAG ENS, please register your contact information on the OAG ENS registration/login page.

For more information about OAG ENS, please read the Frequently Asked Questions.

Frequently Asked Questions:

How do I log into the system?

Your user name will be the first part of your email address, before the @texasattorneygeneral.gov, without any periods or dashes and all in lower case. It will only take 24 characters so if the first part of your email address is longer than that, then stop after you've reached the 24 characters. If it is shorter than 24 characters, then stop once you reach the @ symbol of your email address.

Your password will be your agency work number without any dashes.

If I registered with the previous Emergency Notification System do I need to do it again?

Yes. We have done our best to transfer over the data but you will need to verify information. The first time you log into the system, you will need to choose "First Time Registration".

Do I have to change my password once I've logged in?

When you first register you will be prompted to change your password. You will notice that once you do that it will enter you into the system's first page which shows a section to "Change Password"; you are not required to that again. This is where that option sits should you want to change it in the future.

Can I use my personal cell phone for more than one field?

No. Any number you use can only be in one field. So if you have a personal cell phone you would enter that information in that field so that you have the option to choose call, text and/or both of those options. Home phones will only receive a phone call but not a text.

Do I need to add a 1 or area code at the beginning of my phone number?

You do not need a 1 but do need to include the area code.

Will this sign me up to receive text messages as well?

If you fill out the Personal Cell Phone field, you will need to select the call and text option. Depending on your personal cell phone plan, your provider may charge for these messages.

Can I choose the order in which my phones are called?

Yes. At the right of each of your contact numbers, there is a field called "cascading order". This allows you to choose which device will be called 1st, 2nd, 3rd etc. It can be overridden in an emergency if necessary.

If I register my cell phone, home phone, home address or e-mail address, will that information be subject to open records?

Human Resources Division shows that everyone has completed the Personal Information Election form. This form ensures that your personal contact information is not subject to open records. Should you have any concerns, please contact your manager.

If I enter the wrong information, can you correct it for me?

Everyone is responsible to correct or update their own information. If you log back in, it will allow you to make any changes.

If I send you my information can you register for me?

Unfortunately we do not have enough resources to register everyone individually. Please go to the link provided above to register.

Is registration secure?

Yes, the sign up page is hosted on a secure server.

How will this information be used?

This information will not be used for any other purpose than to send out emergency notifications.

Are all of the fields required?

We ask everyone to fill out all the fields and we are encouraging everyone to complete as much contact information as possible so that we may reach you in an emergency.

How many characters must my password contain?

Your password can contain 7-30 characters.

I have a question that is not covered in the FAQ.

Please contact your Help Desk: A&L: 512-936-1699 or CSD: 512-486-7300, option 1.

Revised: March 28 2014