Friday, September 19, 2008

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Texas Attorney Generalís Office Announces Weekend Hours for Consumer Complaint Hotline and Safe Shelter Hotline

Due to the extremely heavy volume of calls coming into the Office of the Attorney Generals Consumer Complaint Hotline, the hotline will be staffed to take calls this weekend from 10 a.m. to 4 p.m. Callers are asked to call during those hours to report price gouging issues or other complaints. Consumers are also urged to file complaints 24 hours a day online at www.texasattorneygeneral.gov.
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Texans can reach the Consumer Complaint Hotline at (800) 252-8011.

The Safe Shelter Hotline will be staffed this weekend from 8 a.m. to 5 p.m. Attorney General Greg Abbott is providing this service to any facility housing hurricane evacuees. Shelter personnel are urged to contact the Safe Shelter Hotline at (866) 385-0333. After doing so, law enforcement officials with the OAG will access and share information from the states registered sex offender database. That information will help shelter personnel determine whether any of their evacuees are included on the Department of Public Safety’s sex offender registry. To ensure thorough database searches, callers need to provide evacuees names, addresses and dates of birth. Shelter managers can use this information as necessary to coordinate specialized housing arrangements or take other action as appropriate.