If you believe you have been defrauded by a seller, first report the incident to the management of the Web site. Many online auctions investigate complaints about selling practices, and some now have insurance programs to compensate fraud victims.
For more tips about specific types of online scams and transactions, visit the Consumer Protection section of the Federal Trade Commission Web site.
If you have a complaint about an online business transaction, you can file a consumer complaint with our office. To report possible illegal online activity, call us at (800) 252-8011.