In an effort to maintain the health and safety of our staff, Crime Victim Services is remotely monitoring all communications. Limited phone capabilities have been restored at 1-800-983-9933 however you may experience longer wait times due to call volume. You can also contact us through the web form available here, or you can also write to us at Crime Victim Services Division, Office of the Attorney General, PO Box 12198, Austin, Texas 78711-2198.
Please note that we will continue to mail scheduled payments and review claims. We look forward to serving you and will respond to you as quickly as possible.
As a crime victim, you may be eligible for certain payments and reimbursements of crime-related costs. The Crime Victims’ Compensation (CVC) Program can help you cover costs related to the crime — including medical, child care, lost wages, relocation, etc.
To keep your residential address confidential, you can participate in the Address Confidentiality Program. (Note: This program is only available to victims of family violence, sexual assault, human trafficking, or stalking.)
For CVC purposes, organizations or individuals providing billed services to victims or claimants are considered victim service providers. These include a medical, mental health or dental provider, funeral home director, child care provider, landlord, crime scene clean-up provider, or an attorney.
Training is also provided to victim advocates, criminal justice professionals, and victim service providers on victim-related programs administered by the OAG. Learn more and register for an upcoming training.
CVC reimburses health care facilities, sexual assault nurse examiners, and sexual assault examiners (medical providers) for the forensic costs of sexual assault exams conducted after 8/31/2019. The forensic costs of sexual assault exams conducted before 9/1/19 are reimbursed to law enforcement agencies.
Medical providers can now use the Crime Victims’ Compensation Portal to request reimbursement of the forensic costs of sexual assault exams conducted after 8/31/2019.
